Last updated: July 2026
Vertical Chemical Solutions, a ProFluid, LLC company (“VCS”, “we”, “us”), operates verticalchemical.com. This policy explains what information we collect through this website, how we use it, and the choices you have. We are a business-to-business supplier; this site is intended for use by companies and their representatives.
Information we collect
Information you provide. When you contact us, request samples, ask a technical question, or create an account, we collect information such as your name, work email address, phone number, company name, job details relevant to your request, the products you are interested in, and your message. Account holders also have login credentials (passwords are stored hashed; we never see them in plain text).
Information collected automatically. Our hosting, caching, and security infrastructure processes standard log data such as IP address, browser type, and pages requested to deliver the site securely and quickly. Where analytics are enabled, aggregated usage data helps us understand how the site is used. See our Cookie Policy for details on cookies.
How we use your information
We use the information you provide to respond to inquiries and technical questions, process sample and documentation (TDS/SDS) requests, create and manage your account and download access, follow up on evaluations and quotes, and improve our website and services. Contact and request records are managed in our customer relationship management system, and we may send service and follow-up emails related to your requests.
Sharing
We do not sell your personal information. We share it only with service providers who help us operate this website and our business (hosting, content delivery, email, CRM, and consent management providers), within the ProFluid family of companies where relevant to your request, and where required by law.
Retention
We keep account, inquiry, and business-contact records for as long as needed to serve the relationship and meet legal and accounting obligations, then delete or anonymize them. You may request deletion of your account at any time.
Your rights
Depending on where you live, you may have rights to access, correct, or delete personal information we hold about you, or to object to certain processing. To exercise these rights, contact us using the details below and we will respond within the timeframe required by applicable law.
Contact us
Vertical Chemical Solutions · A ProFluid, LLC company
Loveland, Ohio
Phone: 513-987-4100
Email: [email protected]